How to win with SOA ... fourth, remember the people

SOAs are not built by computers; they are built and managed by people. As such, you have to consider the impact to the humans as well as the impact to the enterprise architecture. There are two places to focus here. First, focus on the SOA-ability of the people building the SOA. Second, focus on those who will be using the services and interfaces of the SOA. Those tasked with building a SOA need to have a firm grasp of traditional enterprise architecture, and the notion, approaches, and technology of SOA. For most organizations that's a tall order, and outside consultants... READ MORE